TERMS AND CONDITIONS

TERMS AND CONDITIONS

COURSE FEES

Course fees include tutorials, manuals and morning and afternoon tea. Unite Health takes no responsibility for any additional costs incurred outside of the course fees. Unite Health accepts no responsibility for any bodily harm that may arise during of after the attendance of any of our courses. Additional education materials such as reading articles are not included in the course fees.

 

COURSE CANCELLATIONS AND TRANSFERS

 

TRANSFERS
Transfers are accepted with written notice 30 days prior to the course start date. There is a $75.00 administration fee per transfer. Students are allowed to transfer once – after this, no refunds will be issued. If you transfer from a course the new course date must fall within 12 months of the original course date.  No transfers are accepted within 30 days to the course start date. If you would like to transfer please contact Unite Health.

 

CANCELLATIONS 
Cancellations are accepted with written notice 30 days prior to the course start date. There is a $150 administration fee per cancellation. No cancellations are accepted within 30 days of the course start date.  For Full Certification, Matwork Certification & Equipment Certification & Therapeutic Yoga Series course cancellations, the full course fee will be charged for courses previously attended, a $150 admin fee will be charged for each course canceled within the series.  If you would like to cancel your course booking please contact Unite Health.  Refunds will be processed within 30 days of confirmation via electronic bank transfer. 

Certification Exam cancellations and transfers: Exams cancellations and transfers are not accepted.

 

In-service cancellations and transfers: Cancellations and transfers are accepted with written notice 30 days prior to the course start date. There is a $150.00 admin fee per cancellation or transfer. An in-service program can be transferred once – after this no refunds will be given. No cancellations or transfers are accepted within 30 days of the course start date. No cancellations or transfers are accepted for bespoke in-service programs. If you would like to transfer or cancel please contact Unite Health Management.

 

Mentoring cancellations and transfers: Cancellations and transfers are accepted with written notice 24 hours prior to the session start date. There is a $10.00 admin fee per cancellation or transfer. Students are allowed to transfer once – after this no refunds will be given. No cancellations or transfers are accepted within 24 hours to the session start time. If you would like to transfer or cancel please contact Unite Health Management.

 

UNITE HEALTH MINIMUM COURSE NUMBERS & CANCELLATIONS

Unite Health holds the right to cancel any course without notice due to insufficient course booking numbers or presenter illness. Unite Health takes no responsibility for any additional costs incurred outside of the fees charged such as travel and accommodation. If Unite Health cancels a course you will be given the option to attend the next possible course, receive a credit on your account for the full course amount (to be used against any UH course) or receive a full refund.

 

INSTALMENTS

 

A $30 fee will be charged if an instalment payment is not paid on time. This fee will be charged to your account. If you are unable to make a scheduled instalment please call 09 8896594

 

PRIVACY & CONSENT

 

By enrolling in and attending a course you are providing consent for photos and/or video footage of yourself taken during the course to potentially be used by Unite Health for future marketing purposes online and/or in print media.

 

EXAM TIME-FRAME

 

You must sit your matwork or equipment certification exam within six months of completing the final module within the certification series. After this time your payment for the exam will expire and you will be required to re-pay for the exam. The cost of the matwork Certification exam is $250 and the equipment exam is $350.

 

PRODUCTS – TERMS & CONDITIONS

 

NEW ZEALAND DELIVERY

 

Deliveries for New Zealand are dispatched using Australia Post. Estimated delivery time is 7-10 working days from time of purchase. Occasionally, goods may be delivered in several consignments. Please also note that we do not dispatch at weekends. If we have not delivered the goods within 30 days of expected delivery then you may cancel your order and we will refund any money paid by you.

 

FAILED DELIVERIES

 

Australia Post will attempt to deliver your parcel once. If you are not available the parcel will be left at your local Post Office to be collected within 5 working days. If you do not collect your parcel within 5 working days it will be sent back to Unite Health  and you will have to re-pay the postage and packaging. To prevent this happening we advise you to use a delivery address where there will be someone available during the hours of 9am-5pm Monday-Friday. If you do not receive your parcel or a notification of failed delivery from the Post Office within 7 working days of purchasing the product please contact the Head Office team. We reserve the right to recharge for delivery at cost or in the event you wish to have a refund, to refund you less the actual amount paid by us for carriage (note for all but small items this is likely to be more than we charged you for carriage on your invoice).

 

 

 

OUT OF STOCK

 

If an item is out of stock, payment can still be made for the item. If you have made other purchases and those items are in stock we will send the items to you straight away and the item out of stock will be sent separately at no extra charge once in stock.

 

GENERAL – TERMS & CONDITIONS

 

PAYMENT OPTIONS

 

Unite Health accepts Visa Debit, Visa Credit, Visa Electron, and MasterCard and uses a secure payment system. To discuss payment options please contact the Head Office team directly.

 

ORDER CONFIRMATIONS

 

Upon purchasing a course or product order you will receive an E-Mail order confirmation. Please check that the details contained in this email are correct. If there are any mistakes, please contact us immediately Unite Health. In the unlikely event of us being unable to fulfil your order or part of the order, (due to having sold out of a selected item), or there being an error in your order we will advise you as soon as it is possible. If payment has been made on an order that we are unable to fulfil we will notify you immediately and send the item as soon as we have it in stock.

 

GST

 

The prices include 15% GST, where applicable.

 

PROMOTIONS

 

Only 1 online promotional code can be applied to any course or product payment.